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How to fix the game must be started from the EA app error

This means you launched the game's executable directly, but EA AntiCheat needs the game started through the EA app or your store client. Launching correctly fixes it. Jump to your situation below or work through the methods in order.

By Neeraj Singh ~5 min Updated Jun 2026 83% found this helpful
Error message
This game must be started from the EA app.
Summary

The This game must be started from the EA app error means the game was launched by running its executable directly (a desktop shortcut to the game's .exe, or the file in the install folder), but EA AntiCheat and EA's licensing require the game to be started through the EA app (or the store client that owns it, such as Steam or the Epic Games Launcher, which then hand off to the EA app). Launching the executable skips the EA app's start-up, so the anti-cheat refuses to run. The fix is simply to launch the game from the EA app or from Steam/Epic, and to fix any desktop shortcut so it points at the EA app or the store client rather than the game exe. If launching correctly still shows the error, repair the EA app and make sure it is installed, signed in and up to date, since a broken EA app cannot complete the hand-off. Once the game is started the proper way, EA AntiCheat initializes and the game runs.

What this error means

EA AntiCheat and EA's licensing require the game to start through the EA app, which sets up the anti-cheat and verifies your entitlement. This error means the game was launched directly by its executable, bypassing the EA app, so the anti-cheat will not run.

Launching from the EA app, or from Steam or Epic which hand off to it, fixes it. Fixing a desktop shortcut so it points at the launcher rather than the game exe prevents it recurring, and repairing the EA app handles a broken hand-off.

Common causes

The game's executable was launched directly.
A desktop shortcut points at the game exe instead of the launcher.
The EA app is not installed, signed in, or up to date.
A broken EA app cannot complete the launch hand-off.
Expert insight

“This one is almost always a shortcut. People make a desktop shortcut straight to the game's exe because it is quicker, but EA AntiCheat has to be started through the EA app, so launching the exe directly gets you this error. Launch from the EA app, or from Steam or Epic if that is where you bought it, and they hand off to the EA app. Fix the shortcut to point at the launcher. If it still complains, the EA app itself needs a repair.”

How to fix it

Method 1

Launch through the EA app or store client

1Open the EA app and start the game from your library, not by running its executable.
2If you bought it on Steam or Epic, launch it there and let it hand off to the EA app.
3Sign in to the EA app first if prompted.
Method 2

Fix your desktop shortcut

1Delete any shortcut that points directly at the game's .exe.
2Create a new shortcut to the EA app or your store client instead.
3Use that to launch.
Method 3

Repair and update the EA app

1Make sure the EA app is installed, signed in and fully updated.
2Repair the EA app from its settings if the error persists.
3Relaunch the game.
Method 4

Verify the game files

1Verify or repair the game files in the EA app or your store client.
2This restores a correct launch configuration.
3Test again.

The game must be started from the EA app error means you launched the game exe directly. Start the game from the EA app, or from Steam or Epic which hand off to the EA app, rather than running its executable. Fix any desktop shortcut to point at the launcher, and repair and update the EA app if the error persists.

Frequently asked questions

Why must the game be started from the EA app?
EA AntiCheat and EA's licensing require the EA app to start the game, because it sets up the anti-cheat and verifies your entitlement. Launching the game executable directly skips that, so the anti-cheat refuses to run.
How do I fix this error?
Launch the game from the EA app, or from Steam or Epic if you bought it there, rather than running its executable. Fix any desktop shortcut to point at the launcher, and repair the EA app if the error continues.
Can I still use a desktop shortcut?
Yes, but it must point at the EA app or your store client, not the game's .exe. Delete a shortcut that targets the game executable and create a new one to the launcher instead.
It happens even from Steam, why?
Steam and Epic hand off to the EA app to launch EA games. If the EA app is missing, not signed in, or broken, that hand-off fails and you still see the error. Make sure the EA app is installed, signed in and updated.
Do I need the EA app if I use Steam?
Yes. EA titles that use EA AntiCheat still require the EA app in the background, even when launched from Steam or Epic. Install and sign in to the EA app so the store client can hand off to it.
How do I repair the EA app?
Open the EA app settings and use its repair option, or reinstall the EA app. Make sure it is fully updated and signed in, then launch the game from your library or via your store client.

Still not working?

If the game still insists on the EA app after launching correctly and repairing it, reinstalling the EA app and then verifying the game files restores the launch link between the store client and the anti-cheat. You can also submit your error to us for a tailored fix.

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