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What Is Unibox Email Client? Mac Mail by Sender, Status and Where Mail Lives

Unibox email client groups mail by sender on Mac, iPhone and iPad. Learn who makes it, which accounts it reads, where it stores mail and how to move that mail.

By Neeraj Singh ~17 min Updated Nov 2026 Facts checked Nov 2026
Short answer

Unibox email client is a Mac, iPhone and iPad mail app from eightloops GmbH that groups mail by sender. You open a person and see every message and attachment you exchanged with that person.

Unibox mail client connects over IMAP and keeps messages on your device. Your provider keeps the master copy. The developer lists no POP support and no Windows version.

Add the same IMAP account to Thunderbird, Apple Mail or Outlook to move out. Apple Mail exports MBOX files and Outlook exports PST files.

1 What Is the Unibox Email Client? A mail app that treats people as the folders

Unibox email client is a mail app that lists people instead of messages. You open a person and read everything you swapped with that person in one pane.

The developer is eightloops GmbH. Its website offers a Mac version through the Mac App Store and an iPhone and iPad version through the App Store. FileFix found no Windows version of the Unibox mail client.

Many readers land here from an old review or an old Mac App Store link. This page uses the developer pages and 2013 press coverage. It marks every point those sources leave open.

Unibox email client groups mail by sender. It connects over IMAP and keeps messages on your device. The Mac listing shows version 1.21.0 and no discontinuation notice.

Unibox email client at a glance

Unibox mail client at a glance
Program type
Email client that groups mail by sender
Developer
eightloops GmbH
Platforms
Mac, iPhone and iPad
Protocols
IMAP to receive and SMTP to send
First Mac listing
Oct 2013, version 1.0
Mac requirement
macOS 13.0 or later per the current listing
Price
Free with one account, Pro adds more
Local mail store
On your device, folder path not published

Comparing mail clients? Mozilla Thunderbird and Apple Mail have their own pages in the email application guides.

This page covers the Unibox email client from eightloops GmbH for Mac, iPhone and iPad. Unibox in Instantly and the Unibox set top box are different products.

2 Which Unibox Email Client Does This Page Cover? One mail app and two products with the same name

Three products carry the Unibox name. The mail app from eightloops is the one the old FileFix page described.

Three products called Unibox.
ProductWhat it isSource
Unibox email clientMail app for Mac, iPhone and iPad that groups mail by senderApp Store listings and developer site
Unibox in InstantlyInbox for lead replies inside a sales outreach platformInstantly help center
Unibox set top boxDigital TV receiver that can record streamsWikipedia

How do you know the old page covered the Mac app?

The old FileFix page said Unibox mail client works on Mac and groups messages by sender. It named Mountain Lion and Mavericks. The MacRumors launch report gives the same two systems for the eightloops app.

Is there a Windows Unibox mail client?

The Unibox website lists Mac, iPhone and iPad only. FileFix found no Windows or Android build of the Unibox mail client from eightloops.

Windows users can read about Windows Mail or Mozilla Thunderbird instead. Both have a page here.

Is Unibox in Instantly the same thing?

No. The Instantly help article calls it a centralized inbox for managing lead replies. That feature lives inside Instantly. It is not a desktop mail app.

A third product shares the name. The Wikipedia entry for Unibox covers a digital set top box.

Unibox email client lists people and not messages. Open a person and you see the mail you sent and received with that person, whatever the subject or date.

3 How Does the Unibox Email Client Organize Mail by Sender? People replace folders as your main way in

The Unibox FAQ says Unibox email client groups your emails by sender. Opening a contact shows the messages you exchanged with that person.

Two panels with example names. The left panel is a normal inbox that lists five messages in time order from Anna, Sam and Lee. The right panel is the Unibox view. A contact list shows Anna with three messages, Sam with one and Lee with one. The pane beside it shows every message for Anna and an attachments view in list or preview grid form. The grouping idea comes from the Unibox FAQ and 2013 coverage.
Same five messages shown by time and then by person.

What does one contact view hold?

Received and sent mail sit together under the contact. The Unibox website lists a grid or list of that contact's attachments. It also lists a threads view that shows related messages from all participants.

How does the Unibox mail client handle a person with two addresses?

The FAQ says you can link several addresses to one person through the Contacts app. It adds that matching display names alone cannot identify someone reliably.

What can you do with all mail from one sender?

You can delete or move every message from a contact together. The FAQ says this works within the folders you currently have selected.

Does the Unibox email client still use folders?

The iMore report from 2013 says you can drill into existing folders from the top navigation. It also says the app lacks a traditional inbox view. Sorting mail into folders by dragging is harder than in a classic client.

Today the Unibox email client lists a unified view of all accounts. You can also select one account at a time.

How does writing a message work?

Unibox email client lets you read earlier messages while you write a reply in the same window. The Macworld review of version 1.0 says the compose window drops down from the top of the screen. It adds that To, Cc and Bcc fields appear only when you ask.

What does search cover?

The FAQ says search covers names, email addresses, subject lines, message text and attachment filenames. It does not search inside attached files. The Unibox account setup FAQ adds that search covers only messages already downloaded and indexed.

Unibox mail client is still listed on the Mac App Store and the developer site shows no discontinuation notice. The Mac listing shows version 1.21.0 as the latest.

4 Is the Unibox Mail Client Still Sold and Updated? Listed today with a 2013 start and no year on the latest version

Press coverage dates the start to 2013. The Macworld beta report from 19 July 2013 describes a private beta from Eightloops. The MacRumors beta report of 16 September 2013 covers the public beta.

The Mac App Store listing dates version 1.0 to 18 October 2013. The MacRumors launch report on 24 October 2013 says the Mac App Store launch cost $9.99.

Vertical timeline of eight dated Unibox events. July 2013 private beta. 16 September 2013 public beta. 18 October 2013 Mac listing dates version 1.0. 24 October 2013 Mac App Store launch at 9.99 dollars. 15 November 2013 Macworld review of version 1.0. 8 December 2015 iPhone and iPad version 1.0. October 2018 Mac version 1.9.2 for Mojave. Latest listed Mac version 1.21.0 with no year shown on the page.
Eight dated events from 2013 to the latest listing.

When did the iPhone and iPad app arrive?

The iPhone and iPad listing shows version 1.0 dated 8 December 2015 as its earliest entry. That is the first date FileFix found for the Unibox email client on mobile.

What did early Mac versions add?

Selected Mac versions from the version history.
VersionDateListed change
1.110 Apr 2014Large font setting and a view for email source
1.210 Sep 2014Starring, message filters and auto saved drafts
1.2.130 Sep 2014OAuth for Gmail and Outlook.com
1.7.222 Apr 2017Sierra compatibility
1.9.213 Oct 2018Mojave compatibility

Dates come from the Mac App Store listing. FileFix did not test a single Unibox mail client version.

What do the newest versions add?

Version 1.21.0 improves search with prefix matching and exact matches in quotes. It also lets you empty Spam and Trash and shows sender photos in notifications. Version 1.20.4 updated the Gmail and iCloud setup guidance.

The page shows these dates as 27 and 18 September with no year. FileFix states no year for them.

Does the developer say the Unibox mail client is maintained?

The FAQ says Unibox email client is actively developed and points to release notes. The developer site shows a 2026 copyright line. FileFix found no discontinuation notice on the site or in the App Store listings.

Unibox email client needs macOS 13.0 or later on a Mac and iOS 15.6 on an iPhone. It is free with one account and Pro adds more.

5 Which Devices Work With the Unibox Email Client and What Does It Cost? Apple platforms only with a free tier

System requirements changed a lot since 2013. Read a live listing before you buy or download the Unibox email client.

Requirements from the App Store listings.
DeviceRequirementDownload size
MacmacOS 13.0 or later12.3 MB
iPhone and iPod touchiOS 15.6 or later31.4 MB
iPadiPadOS 15.6 or laterSame listing
Apple VisionvisionOS 1.0 or laterSame listing

The old FileFix page listed OS X 10.10 and an Intel 64 bit processor. The current Mac listing asks for macOS 13.0. FileFix drops the old line.

What does the Unibox email client cost?

The FAQ says Unibox mail client is free with one email account. Pro adds multiple accounts and custom default signatures. It is sold as an annual subscription and the app shows the current price before you buy.

Listings and the FAQ word the price differently. FileFix states no Pro price. In 2013 the app cost $9.99 per the iMore report.

Does one purchase cover every device?

An active subscription covers Mac, iPhone and iPad when the devices share one iCloud account. The FAQ says earlier lifetime purchases stay with their original platform.

Which languages does the Unibox mail client speak?

The Mac listing shows English and 15 other languages. The website offers about 30 languages. Check the listing for your language before you download.

Does the Unibox email client work on Windows or Android?

The developer lists no Windows or Android version. Windows users need another client in place of the Unibox mail client. Mozilla Thunderbird and Microsoft Outlook both have FileFix pages.

Unibox email client connects to IMAP accounts including iCloud, Gmail, Outlook.com, Microsoft 365 and Yahoo. Gmail and iCloud need an app password.

6 Which Accounts Does the Unibox Email Client Connect To? IMAP in and SMTP out with provider specific sign in

Unibox mail client receives mail over IMAP and sends over SMTP. The Unibox account setup FAQ lists iCloud, Gmail, Outlook.com, Microsoft 365 and Yahoo. It also lists private servers that are set up the right way.

IMAP keeps your mailbox on a server so several programs can use it. The IMAP specification describes that design.

Sign in method for every provider, from the Unibox FAQ.
ProviderHow you sign inWatch for
GmailGoogle app password2 Step Verification must be on
iCloud MailApp password from AppleTwo factor authentication must be on
Outlook.com and Microsoft 365Microsoft sign inIMAP and SMTP must be allowed
ExchangeIMAP and SMTP onlyNeeds IMAP enabled on the server

How do you add a Gmail account?

1 Enable 2 Step Verification. Do this on your Google account first.
2 Create a Google app password. Some work accounts cannot create one.
3 Add the account in Unibox. Enter your address and the app password.
4 Set the sync period. It controls how far back Unibox downloads mail.

Steps follow the FAQ, which gives no click path. Changing your Google password means creating a new app password.

How do you add iCloud Mail?

Create an app password in the Sign-In and Security section of your Apple account. Two factor authentication must be on. A password reset means you create a new one.

Does Unibox email client support POP?

The FAQ names IMAP and SMTP only and never mentions POP. The Macworld review of version 1.0 said in 2013 that there is no POP support. FileFix claims none.

Does Exchange work with the Unibox mail client?

Exchange works only through IMAP and SMTP. The FAQ says Exchange ActiveSync, calendars and contacts are not included. See Exchange Server for the server side.

What about GMX and Yandex Mail?

The FAQ lists no setup for GMX Mail or Yandex Mail. A private server route exists. FileFix found no source that confirms either provider.

How many accounts can you add?

The free tier of the Unibox mail client includes one account. Pro adds multiple accounts per the FAQ.

Unibox email client stores messages and attachments on your device and keeps login details in the Apple Keychain. The developer does not publish the folder path.

7 Where Does the Unibox Email Client Store Your Mail? On your device with the master copy at your provider

Your provider holds the master copy. Unibox mail client keeps a working copy on your device.

Three places hold data. The mail provider server holds the master copy of every mailbox. Your device holds downloaded messages and attachments plus local drafts and the search index. Apple Keychain holds your login details. A red outlined card says the developer states your mail is not routed through Unibox servers. A note says no source names the folder path on disk.
Provider, device and Keychain hold the data.

What stays on your device?

The FAQ says messages and attachments are stored on your device. Drafts stay on the device where you wrote them. Unibox mail client also indexes downloaded mail for search. The 1.21.0 notes mention Spotlight indexing.

Where are your passwords?

The FAQ says the Apple Keychain protects your login details. A developer reply on the Mac listing says saved credentials in the Keychain persist after you reinstall. Update them after a password change.

Do your emails pass through Unibox servers?

The developer gives a flat no. Unibox email client connects directly to your provider and your emails are not routed through Unibox servers. That is a developer claim and FileFix did not test it.

The iPhone listing carries a developer written privacy label. It lists contact info, identifiers, usage data and diagnostics. Apple notes that it does not verify the label.

What happens when you remove an account?

Removing an account deletes its local data in Unibox. It does not delete the emails stored by your provider. You can add the account again.

Where is the Unibox email client folder on disk?

FileFix found no source that names the Unibox email client folder. Ask support@uniboxapp.com, which is the address the FAQ gives for questions it does not cover.

Does it use MBOX or PST?

No source says so. Unibox email client documents no mail file that other programs can open. MBOX files and PST files are the formats you meet when you move mail out.

Check sign in first and the sync period second. Most Unibox mail client trouble comes from app passwords, provider blocks and a short sync window.

8 What Goes Wrong With the Unibox Mail Client? Six causes from sign in to sync

Most Unibox email client trouble starts at sign in or sync. Check these six causes in order.

Sign in fails after a password change. Gmail and iCloud need a new app password after you reset the main password.
A work account refuses to connect. The account must allow other apps. IT teams can block IMAP and SMTP even when the login is right.
Alerts arrive late on iPhone. iOS controls background fetching. Check that notifications and Background App Refresh are on for Unibox.
Old mail is missing. The sync period decides how far back Unibox downloads. Widen it and refresh.
Search misses attachment text. Search reads attachment file names only. It does not open attached files.
A person seems split in two. Link both addresses to one contact in the Contacts app. Display names alone do not match people.

What did reviewers dislike in 2013?

The Macworld review of version 1.0 lists long messages cut off behind a More button, a blank screen at launch and some graphical glitches. It also calls the help pages thin. The Macworld beta report found that multi recipient threads showed only the selected contact's messages.

What do newer reviews say?

The Mac listing shows four reviews dated 2017 to 2023. They praise the layout and the grouping by sender. They criticize background sync delays, reliability and slow support replies.

What if the app still fails?

Check that your provider's webmail works in a browser. Refresh the account and read the error text. Then email support@uniboxapp.com with your device, system version, Unibox version, provider and exact error.

The FAQ says never to send passwords or app passwords. Send us the file details if you hold a mail file that Unibox email client cannot explain.

Thunderbird, Apple Mail and Outlook all do the mail job and all work with files you can open elsewhere. Unibox email client trades that for a view built around people.

9 What Are the Best Alternatives to the Unibox Email Client? Clients that store mail in files you can open

Unibox email client suits people who think in contacts. It suits a folder fan less. The iMore report names the missing traditional inbox as the main drawback.

Local mail storage across four clients.
QuestionUniboxThunderbirdApple MailOutlook
Local mail fileNot publishedmbox by default.mbox on exportPST on export
SourceUnibox FAQMozillaAppleMicrosoft

Is Thunderbird the closest swap?

Mozilla Thunderbird reads IMAP mail and stores every folder as one mbox file by default, per the Mozilla Maildir article. MBOX files show what that file holds.

Is Apple Mail enough on a Mac?

Apple Mail comes with macOS and exports mailboxes in mbox format.

Does Outlook fit?

Microsoft Outlook exports a PST file, as the Microsoft guide to PST export shows. Read PST files and OST files for how those files differ. Mac Outlook data sits in OLK files.

What about Windows Mail?

Windows Mail belongs on a Windows PC. It helps if you also own one. FileFix has a page for it.

Which other clients have FileFix pages?

Read about Trojitá, Sylpheed and SeaMonkey. Pegasus Mail and Opera Mail also have pages. Their pages cover storage and status in the same style.

Where do webmail services fit?

Protonmail and Zimbra Mail are services and servers and not desktop clients. Check the page before you try to add one to Unibox.

Add your IMAP account to Apple Mail for MBOX or to Outlook for PST. Export from there because Unibox email client documents no export feature.

10 How Do You Move Unibox Mail to MBOX or PST? Export happens in another client

Unibox email client lists no export feature in its FAQ. Export from another client that reads the same IMAP account.

A fork that starts at your Unibox mail on the provider server. Route one adds the same IMAP account to Apple Mail, waits for the mailbox to sync, then uses Mailbox and Export Mailbox to save an mbox package. Route two adds the same IMAP account to Outlook, waits for the sync, then uses the export wizard to save a PST file. A bar says Unibox has no export feature in its FAQ, so export from the other client.
Export happens in Apple Mail or Outlook and not in Unibox.

How do you save mail from the Unibox email client as MBOX?

1 Add the account to Apple Mail. Use the same IMAP login you gave Unibox.
2 Wait for the sync. Large mailboxes take a long time to download.
3 Select the mailboxes. Mail lets you select one or more.
4 Choose Mailbox, then Export Mailbox. Select a folder and click Choose.

Steps follow the Apple Mail guide. Mail saves every mailbox as an .mbox package and does not overwrite an earlier export. Read MBOX files for what the file holds.

How do you save mail from the Unibox mail client as PST?

Add the same IMAP account to Outlook and let it finish syncing. Microsoft suggests waiting for all mail to sync before you export. In new Outlook, Microsoft says to open Settings, then Files, then Export.

The Microsoft guide to PST export also says new Outlook cannot save calendar and contact items to PST. Importing a PST needs classic Outlook. Read PST files before you plan the move.

Does removing the account from Unibox delete your mail?

No. Removing an account clears only the local data in Unibox. Your provider keeps the messages.

Can you open an mbox file in Thunderbird?

Mozilla Thunderbird stores folders as mbox files by default. The format is familiar there. FileFix has not tested your exact file. Start with a small export.

Where can you read more on mail files?

Read what a file format is for the basics. Browse the file format guides for other formats.

Unibox email client documents no mail file format. MBOX and PST are the formats you meet when you move mail out through another client.

11 What Files Does the Unibox Email Client Leave on Your Disk? No published format and two you move into

No vendor spec for Unibox mail client files exists in the sources checked. This section lists what the developer states about the Unibox email client and what it leaves out.

Unibox mail client reference
Developer
eightloops GmbH
Receive protocol
IMAP
Send protocol
SMTP
Login storage
Apple Keychain
Local data
Messages and attachments on your device
Published folder path
None found
Export feature
None described in the FAQ
Export route
MBOX through Apple Mail and PST through Outlook

What do MBOX and PST hold?

The two formats you meet when you move mail.
FormatWhat it isWhere you meet it
MBOXPlain text family that stores many messages in one file, per Wikipedia entry on mboxThunderbird default and Apple Mail export
PSTOutlook data file for mail, contacts and calendarOutlook export

What do the sources leave out?

No source publishes the folder path, the database layout, the sync period choices or a Pro price. Treat any website that states them as unverified.

what a file format is explains why a working copy differs from a mail file. The file format guides cover every format written up so far.

Unibox Email Client Questions People Ask

What is the Unibox email client?
Unibox email client is a mail app from eightloops GmbH that groups messages by sender. You open a person and read all mail and attachments you exchanged with that person. Unibox mail client works on Mac, iPhone and iPad.
Is the Unibox mail client still available?
The Mac App Store and App Store listings are live and show version 1.21.0. The developer site shows a 2026 copyright line and no discontinuation notice. The FAQ says the app is actively developed.
Who makes the Unibox email client?
eightloops GmbH makes it, per the App Store listings and the Unibox website. Press coverage from 2013 linked to uniboxapp.com but did not name the company. FileFix found no other maker of the Unibox email client.
Is the Unibox email client free?
Unibox email client is free with one email account. Pro adds multiple accounts and custom default signatures and is sold as an annual subscription. The app shows the current price before you buy.
Does the Unibox mail client support POP3?
The FAQ names IMAP and SMTP only and never mentions POP. Macworld said in 2013 that the app has no POP support. FileFix claims no POP support.
Where does the Unibox email client store emails?
Your provider keeps the master copy. Unibox mail client keeps messages and attachments on your device and stores logins in the Apple Keychain. The developer does not publish the folder path.
Does the Unibox mail client work on Windows?
The developer lists Mac, iPhone and iPad only. FileFix found no Windows version of the Unibox mail client. Windows users can read about Windows Mail or Thunderbird.
Which email accounts work with Unibox?
IMAP accounts work, including iCloud, Gmail, Outlook.com, Microsoft 365, Yahoo and private servers. Exchange works only when IMAP is enabled. The FAQ says Exchange ActiveSync, calendars and contacts are not included.
Does the Unibox email client work with Gmail?
Yes. Unibox email client uses a Google app password. 2 Step Verification must be on. Some work accounts cannot create app passwords. Changing your Google password means creating a new one.
Can I export mail from the Unibox email client to MBOX or PST?
The FAQ describes no export feature. Add the same IMAP account to Apple Mail for an mbox export or to Outlook for a PST export. Your provider keeps the mail either way.
Are my emails sent through Unibox servers?
The developer says no. It says Unibox email client connects directly to your email provider and your emails are not routed through Unibox servers. That is a developer statement and FileFix did not test it.
What is a good alternative to the Unibox email client?
Thunderbird, Apple Mail and Outlook all have FileFix pages. Thunderbird stores mbox files by default and Outlook exports PST files. Choose the one that fits your device and your need for local files.

Still Stuck With the Unibox Email Client? Six places to try next

Need your mail in a file?

Export from another client. Section 10 shows both routes.

Cannot sign in?

Create a new app password. Section 6 lists the provider rules.

Want your mail in a file you can open? MBOX files explain what Thunderbird and Apple Mail write. PST files cover the Outlook side.

Looking for a client with local files? Mozilla Thunderbird is one route. Microsoft Outlook and Apple Mail are the other two.

Using a Windows PC as well? Windows Mail has its own guide. Use the Windows error guides when an error code shows up.

Holding a GMX or Yandex account? GMX Mail and Yandex Mail both have a page. Check them before you add either to a new client.

Working on a Mac? macOS guides collect macOS fixes. OLK files explain the Outlook for Mac data files.

Looking for something else? Try the FileFix category index or go back to the FileFix home page. Send us the file details when your Unibox email client question needs a person.

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